The NKF operates clothes collections across the UK and holds a Home Office exemption permit to carry out house-to-house collections.

We use a company to operate this service called Recycle Proline Ltd. They use plastic bags, which they post through letter boxes and then a few days later, they return to pick the clothes bags up.

If you receive a bag through the door, please give generously and help our vital work supporting kidney patients.

Our clothes collections will continue for the foreseeable future, but will be reviewed regularly.

All collectors will be taking measures to ensure they comply with the latest coronavirus guidance. All collectors will wear face masks and gloves and hand sanitiser will be available.

Recycle Proline Ltd will continue to operate as normal during the current situation, following advice from the UK government/Public Health England who have advised that people receiving mail are not at risk of contracting Covid-19, stating 'There is no perceived increase in risk for handling post'. This complements the highly publicised guidance for people to wash their hands more often than usual, using soap and hot water.

For further information and guidance, please see www.gov.uk/government/topical-events/coronavirus-covid-19-uk-government-response.

We are actively monitoring this rapidly evolving situation. We take the health and safety of our donors, employees and the communities we operate in very seriously. We are continually providing up-to-date guidance to our teams to help prevent the spread of infection, in-line with preventative guidance from the UK government/Public Health England.

We have extensive experience in being able to quickly deploy business contingency plans. Recycle Proline Ltd has over 10 years' distribution experience and is experienced in contingency planning for a variety of scenarios. We will follow the government's advice and work closely with the relevant authorities. 

The bags we use look like the one below.

From June 2020, along with the bags, we are also using stickers in some locations. Below is what they'll look like.

We are aware that people are distributing clothes bags bearing our name and logo. Please know that these bags are in no way affiliated to the National Kidney Federation, and we are taking the necessary steps to stop the circulation of these bags. If you receive the bags on the left, please contact us on 01909 544 999.

Recent news articles have reported that the UK is sending unwanted clothes to Ghana and they have so many it is causing environmental consequences.

The National Kidney Federation undertakes clothes collections around the UK to raise vital funds for kidney patients and encourages recycling.

The company we use quality checks all items collected. This includes every single item of clothing, shoes, bags and bric-a-brac that is donated by supporters.

Items are then sent to where needed, but none of these items are sent to Africa.

If you receive one of our collection bags, please support us so we can give kidney patients and their families a brighter future.