NKF Job Vacancies We currently have three vacancies - details below Job Title: Policy and Public Affairs Manager Can you help us with promoting public and national awareness of kidney disease in the UK, to benefit all kidney patients? The National Kidney Federation (NKF) is a unique and independent UK charitable organisation that is run by kidney patients for kidney patients. We are looking for an exceptional policy professional and self-starter to join as Policy and Public Affairs Manager to help shape and deliver an exciting programme of work. Working closely with the Chief Executive and others in the NKF, the successful candidate will advance ways for the NKF to play a critical role in tackling renal disease challenges. With significant experience in policy, this role will suit someone with entrepreneurial skills, interested in shaping the role of the NKF in policy and public life, and in enhancing the NKF’s work with regard to patient support and campaigning. About the role As a senior appointment, we want you to raise the scale, effectiveness and profile of our policy and public affairs work. You will be able to build on current policy activities, draw on the knowledge and expertise of our team, trustees and other professionals, and work in partnership, where appropriate, with our 50 Kidney Patient Association members. You will have the opportunity to shape the programme of work, together with the CE, senior staff and trustees, and will lead its implementation. You will bring a track record of experience and proven effectiveness in policy and public affairs and a well-developed network in public policy. You will relish the opportunity to combine both strategic planning and hands-on delivery as part of a small, friendly, collaborative organisation. It is an organisation committed to promoting the understanding of kidney disease in policy, business, and public life. It’s an exciting time to join the NKF, an ambitious five-year strategy was published in 2021. The NKF has a strong and growing reputation and profile, supportive members, trustees and a competent staff team. This is the first time the NKF has had a policy and public affairs role. We are looking for somebody who can get stuck into doing the work and have sufficient experience to think and act strategically and independently, without the need to lead large teams of people. It’s a job in which you can make a difference and leave a lasting legacy, for the NKF and for kidney patients. Key areas of responsibility To lead the NKF’s policy and public affairs activities, working with and reporting to the Chief Executive and also working closely with the Head of Marketing and Fundraising, and Communications and Marketing Officer. The post draws on shared administrative and communications support in the NKF; it does not currently lead a team of staff. The post is also part of the NKF’s senior management team. Responsibilities Build and foster strategic relations between the NKF and members of the policy-making community at the highest levels, to strengthen our influence in the NHS, government and parliament, working with the CE and other senior members of staff. Lead in the following areas of the NKF’s activity: Maintain a tactical oversight of current political issues, policy contexts and consultations relevant to kidney disease in the UK. Policy analysis and the development of evidence-led policy positions on agreed matters of relevance and importance to kidney disease, public policy, and the NKF. Pro-active preparation of position papers, briefings and statements and their use in advocacy and to inform policy thinking at early stages. The preparation of written submissions and responses to Whitehall and devolved governments and parliaments and other related consultative bodies. The oversight/preparation of reports to raise awareness of strategic and pressing issues in relation to kidney disease. Plan and implement advocacy, policy campaigns, and knowledge exchange activities to achieve the desired impact of the NKF’s policy work with identified audiences, working with the senior staff. Liaison, networking, and relationship development with policy leads in other key organisations working with kidney disease, including NHS and other renal organisations. Plan the development and desired outcomes of the NKF’s policy and public affairs work in line with the NKF’s strategic objectives. Propose, implement, and evaluate agreed annual work plans. Work collaboratively and flexibly with all NKF staff members as one of the senior management team, and support fundraising, marketing and communication for policy-related projects. Work collaboratively with working groups, and others with a range of perspectives, and facilitating consensus. Experience, skills, and qualities Essential Substantial experience of achievement in a policy setting – in a policy team. Able to communicate persuasively and articulately in speech and in writing to policymakers and social scientists at the most senior levels, as well as to an informed general public. A well proven ability to influence and collaborate, forming effective relationships and partnerships with internal and external stakeholders including the NHS, to deliver great outcomes. Experience of playing a leading role in a successful charity/business. A strong commitment to prevention and treatment of kidney disease in society, economy, and wellbeing. Thoughtful and active self-starter, able to plan and justify a programme of work, initiate policy contributions and contribute new ideas; and to see agreed plans through to timely completion. Able to analyse information critically, identify gaps, develop lines of thought, and present evidence to advance arguments. An understanding of working in a small team and a willingness to roll up your sleeves and make a difference. An appreciation of the value of difference, diversity and inclusion, ensuring fairness and opportunity for all. Adept at completing, willing to work against tight deadlines when the need arises. Entrepreneurial and innovative, tempered by a sound sense of realism. Educated to degree level or above, preferably in a social science discipline. Experience of cross-UK working on policy issues in multiple jurisdictions of the UK. Understanding of working in a charity for public benefit and with political impartiality. Willingness to engage using and supporting the NKF’s social media channels and writing effective press releases. The NKF has raised its profile within the renal community. The Head of Policy and Public Affairs will add to this by taking our policy work to the next level. We invite you to join us and make this happen! Terms This is a full or part time, permanent position, subject to successful completion of a six month probationary period. This position will be hybrid working from home and the NKF office in Nottinghamshire, also attend meetings and NKF events in person across the UK. The position is salaried (FTE) up to £43,000, according to experience. Full time hours are predominantly 8.30am to 5.00pm Monday to Thursday and 8.30am to 12.30pm on a Friday, however these hours may alter from time to time to suit the needs of the job role and charity business. The NKF offers generous leave entitlements of 25 days per annum rising to 30 days plus bank holidays. The charity also shuts down between Christmas and New Year. Up to 8% employer contribution to a pension scheme and three times salary death in service life insurance. Enquiries or to apply: Please send a CV and cover letter, evidencing how you meet the requirements of the post to Alex Cannon [email protected] 07824 649514 Successful shortlisted candidates will be contacted and Interviews will be held as soon as possible. Job Title: Membership Development Officer Responsible to: Office Manager Location: NKF HQ (Shireoaks, Nottinghamshire) or Hybrid Salary: Up to £25,000 dependent on experience 36 hours per week (job share or part time considered) About the role The membership development officer role is key to supporting our Kidney Patient Associations (KPAs) members of all shapes and sizes across the country and enhancing the National Kidney Federation’s (NKF’s) individual supporter base. You will work as an important member of the NKF team, with a focus on building the membership strategy for NKF. This is a demanding, fast-paced role which requires good time management and attention to detail. You will have strong communication and influencing skills. You will be responsible for sharing insights on the challenges our members navigate. You will be experienced working in a membership environment. Your significant knowledge of the voluntary sector and sharp focus on delivering excellent customer service will help us to effectively respond to the needs of members. About Us We are the national kidney patient support charity, run by patients for patients. For over 45 years, NKF has stood shoulder to shoulder with KPAs acting as the umbrella membership organisation. Our membership is made up of over 49 voluntary organisations across the UK, from small KPAs to large KPAs. We believe that patient communities are strengthened by voluntary action. We therefore want KPAs to thrive and be empowered to deliver for their patients. We focus on empowering KPAs and volunteers by making sure they have the knowledge, tools, and resources they need. We advocate for and with our members, giving voice to those not often heard, and harnessing the collective power of partners to ensure the voluntary sector is valued. We bring KPAs together so they can learn, connect, and create greater impact. As the voluntary sector and volunteering adapt to new challenges and a changing context, so must NKF. We are therefore prioritising work to evolve as an organisation to ensure we live our values of ambition, inclusion, openness and collaboration in everything we do internally and externally. The NKF is seeking to improve their links with KPAs across the UK and also increase its general and individual membership. Responsibilities and duties: · Developing and maintaining contact and support with all KPAs · Co-ordinate support for KPAs who require help from the NKF · Identify regions lacking KPA representation and provide support in establishing new KPAs, including assistance with constitution, responsibilities, policies, and procedures. · Promote links between KPAs and the NKF · To collaborate across all teams to identify opportunities to grow all membership · Be the main point of contact for NKF regional reps and their respective KPAs · Ensuring our supporters (members) receive exceptional customer experiences · Cultivate and sustain relationships with KPAs and supporters · Take charge and execute strategies to transition non-member KPAs into active members · Ad Hoc projects to support strategy implementation · To regularly communicate with all KPAs affiliated and not affiliated with the NKF verbally, written, visually and in person when required · Working with team members to maintain existing and develop new member-specific assets including welcome packs · Effectively handle communication and email correspondences promptly · Monitor engagement throughout the membership year, identifying less engaged members and developing a strategy to motivate increased support · Deliver high-quality and inspiring communications to all members · Attend NKF events and meetings (some weekend work may be required) · Create frameworks for constant monitoring and evaluation against agreed and aligned objectives within the NKF strategy and development plans · Report to CE and Executive Committee on progress against aligned objectives · Submit status reports to line manager, anticipate and react to change · Perform ad-hoc duties as assigned Skills & Requirements: Experience in the charity sector that has been demonstrated to be effective is desirable Knowledge of kidney disease is desirable but not needed as full induction and training will be provided Proven experience of working with a membership organisation Experience in developing membership engagement initiatives Strong organisational abilities, characterised by meticulous attention to detail and adept multitasking skills Proficient in all aspects of Microsoft Office Possess influencing and networking skills with people at all levels Ability to work on own initiative, get things done and be part of a small team Keen attention to detail, and a willingness to strive for continual process improvement Excellent written & verbal communication skills Possess the ability to prioritise workload across several different areas and manage conflicting demands and deadlines Diligent with a proactive approach and a track record of demonstrating initiative Knowledge of General Data Protection Regulations is essential NKF benefits: Up to six weeks annual leave Christmas shut down Pension scheme, up to 8% paid by NKF Three times salary death in service insurance Free car parking at HQ NKF is committed to promoting equality and diversity. How to apply: Please send a CV and covering letter, evidencing how you meet the requirements of the post to Alex Cannon [email protected] 07824 649514 Successful shortlisted candidates will be contacted and Interviews will be held as soon as possible. Job Title: Social Media and Website Coordinator Location: NKF Headquarters, Worksop, S81 8BW Reporting to: Head of Fundraising and Marketing Hours: Up to 36 hours Salary: Up to £22,000 As Social Media and Website Coordinator, you will be responsible for the growth in engagement, updating and daily management of the NKF’s social media channels and website, evaluating and reporting on performance to drive engagement and reach new audiences. You will also be the primary point of contact for patients, members, supporters, and stakeholders. You will provide administrative support to the team and be responsible for updating our database, as well as supporting the running of our patient engagement projects, events, and our office. Main duties and responsibilities: Progress the NKF social media strategy and develop plans that drive engagement and revenue Act as the main administrator on all social networking accounts for NKF Keep up-to-date with social media trends and competitor activity, providing monthly reports and recommendations to the Head of Marketing Work with the Communication and Marketing team to develop a quality digital offering across all channels belonging to NKF Develop engaging, creative and innovative content for social media plans that promote the NKF and drive engagement & revenue Adapt content for different channels concentrating on getting the right tone of voice for the relevant audience and content in the right format for each channel Spot relevant news stories, flag issues and share developments with teams internally. Responsible for planning, strategy and ideas for upcoming awareness days/ weeks/months Design promotional materials for the charity Become an advocate for NKF in social media spaces, engaging in dialogues and answering questions where appropriate Responsible for the day-to-day running of the website, managing website updates from across the NKF and ensuring continuous improvement and development of content, layout and structure Work with staff to advise on best practices and ensure website content is fresh, up to date and in line with our brand, key messages, style and tone of voice. Produce monthly, annual, campaign and ad hoc analysis and evaluation of the website to provide data-driven insights and recommendations Use analytics, monitoring/tracking tools and testing strategies to understand more about our how the website is being used, helping to optimise it for conversions and creating an improved supporter experience Provide a high level of administrative support to all areas of the charity Update Blackbaud (database) and filing systems Organise mailings to members, supporters, and donors Support with office supply management General Responsibilities: Co-operate with all staff in maintaining good relationships with outside agencies and the general public to uphold the NKF’s image and win increased support for its work Maintain confidentiality in all areas of work Ensure that your conduct does not conflict with professional expectations. Actively support and promote the NKF strategy and values Co-operate with all staff in maintaining harmonious inter-personal relationships Carry out any other duties as are within the scope, spirit and purpose of the job, the title of the post and its grading as requested by your Line Manager or the Chief Executive Note: This job description reflects the present requirements of the post. As duties and responsibilities change and develop, the job description will be reviewed and is subject to amendment in consultation with the post holder. Person specification: Experience of working in the charity sector would be beneficial Minimum of 2 years experience in a social media marketing capacity Extensive knowledge of all social media platforms and how each platform can be deployed in different scenarios Experience in creating and making improvements to web content Proven administration experience Experience of database use - Skills / Knowledge/ Abilities Experience of using Photoshop and Canva Exceptional organisational skills Good IT skills including the ability to use Microsoft Outlook, Excel and databases and to learn unfamiliar packages quickly and effectively Ability to work within the bounds of confidentiality Ability to think and work independently when needed Excellent attention to detail Ability to act on own initiative and organise personal workloads effectively Communication & Interpersonal Skills Excellent communicator with good interpersonal and listening skills. Strong written and verbal communication skills NKF benefits: Up to six weeks annual leave Christmas shut down Pension scheme, up to 8% paid by NKF Three times salary death in service insurance Free car parking at HQ NKF is committed to promoting equality and diversity Enquiries: Please direct any enquiries about the role to Pete Revell, Head of Marketing and Fundraising, NKF - [email protected] How to apply: Please send a CV and covering letter, evidencing how you meet the requirements of the post to Donna Blizard, Office Manager - [email protected] Manage Cookie Preferences