Fair and Open Draws Policy Statements - NKF Lottery Passed by the NKF 28th March 2009 Reviewed June 2019 Fair and Open Draws All draws are conducted at National Kidney Federation premises – The Point, Coach Road, Shireoaks, Worksop, Nottinghamshire S81 8BW premises in plain sight of staff and visiting clients. Draws are conducted at random using an independent person to withdraw tickets from the ticket container. Winners are notified immediately following the draw by telephone and confirmed in writing. Kidney Patient Associations are also notified in writing. Results are published in Kidney Life Magazine, on NKF website and In Touch newsletter. They are available by written request to National Kidney Federation, The Point, Coach Road, Shireoaks, Worksop, Nottinghamshire, S81 8BW. NKF will make every effort to contact winners of raffle prizes, but in the event of being unable to do so, will transfer the allocated prize money into NKF funds. Rules are published on NKF website. Printed versions of rules are available on request. We have a complaints procedure in place.