Helpline Latest information and advice for kidney patients and Coronavirus. We run the only free UK Helpline dedicated to kidney patients with two fully trained, experienced advisers providing a 5 day per week service to kidney patients, carers and healthcare professions and Renal Units. The NKF Helpline is open from 9am until 5pm Monday to Friday on 0800 169 09 36. The NKF Helpline is also the UK’s largest provider of kidney-related medical information leaflets with a library of over 200 titles written by Nephrologists in simple language for patients and carers. The NKF Helpline can provide information about Chronic Kidney Disease, Dialysis, Transplantation, Living Donation as well as benefits information, dietary advice and holiday information. Our advisors Pauline and Stephen are waiting to help on 0800 169 09 36. Thank you to the National Lottery Community Fund for their financial support of the NKF Helpline.