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Hospital Haemodialysis — Quality of Treatment Online Survey

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Tell the NKF (surveys)

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If you are a renal patient receiving Haemodialysis in Hospital (Main Unit or Satellite Unit) then the NKF would like you to complete this survey – anonymously.

When the results have been analysed the NKF will share its conclusions with one or more industry partners involved in renal care. We may also use the results with the media and for discussion at scientific meetings and conferences if interesting results are found. Please phone the NKF Helpline (number at the foot of this page) should this survey give rise to any concern.

This survey is confidential – you do not have to identify yourself.

There is no closing date for this survey.

Thank you – NKF.

Please skip past questions you would prefer not to answer.

1. Are you male or female?
Male
Female
2. Please give your age:
0-12
13-18
19-40
41-60
61-80
81 or over
3. Do you have a treatment plan (Also known as a care plan)?
Yes
No
4. Has some one discussed your treatment/care plan with you in the last twelve months?
Yes
No
5. Were you offered a choice of day and time for your dialysis session?
Yes
No
6. Was it easy for you to wash or sterilize your hands on entering the unit?
Yes
No
7. Did staff wash or sterilize their hands before attending you?
Yes
No
8. Is the dialysis unit clean?
Yes
No
9. Is the dialysis unit comfortable?
Yes
No
10. Does your unit have a friendly atmosphere?
Yes
No
11. Do you have the opportunity to do things you enjoy during dialysis (e.g. eating, watching TV, listening to music)?
Yes
No
12. Have you had an unexplained delay in receiving dialysis in the last 12 months?
Yes
No
13. Is your experience of NHS transport to or from dialysis good?
Yes
No
Don’t use NHS transport
14. Are there adequate parking spaces at your unit?
Yes
No
I don’t drive myself (or travel in a private car) to the unit
15. If you need to dialyse in a different dialysis unit (for example on holiday) is this easy to arrange?
Yes
No

Don’t forget that you can always telephone the NKF HELPLINE (number below) to relate any other experiences that would assist NKF knowledge on this subject.

To be Completed by Every Respondent:

16. Are you a resident of the United Kingdom? Yes
No

If you marked No please go to question 18

17. Geographical region:
18. E-mail address: (to be used for verification purposes only. This will not be passed to any third party.)

If you wish, print out this Survey for your own records – then PRESS “Send Answers”.

Thank you for taking the time to complete this survey – when you are ready press the “Send Answers” button below. If you do not press “Send Answers” then your answers will not reach the NKF.


Thank you for taking part in this survey.


AMGEN logo

The original construction of this survey zone was supported by a grant from AMGEN – thank you.

Ongoing use, and content of the zone remains under the sole control of the NKF.


new NKF logoThe National Kidney Federation is registered in England and Wales as a Company limited by guarantee (Company No 5272349) and awarded charitable status (Charity Number 1106735). Give as You Earn contributions No. CAF GY511.

Registered Office:- The Point, Coach Road, Shireoaks, Worksop, Notts S81 8BW, Tel: (01909) 544999, Fax: (01909) 481723, Helpline: (0845) 601 02 09, E-mail: click here to E-mail

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Page created: 19 December 2008

Last updated: 29 April 2009